Zeithaml (Valarie A); Bitner (Mary J O)
Services Marketing ;Integrating Customer Focus Across The Firm - 3 - 0 - Paper Paper Pack NO
20
0-07-053042-4
658.8 ZEI
Services Marketing ;Integrating Customer Focus Across The Firm - 3 - 0 - Paper Paper Pack NO
20
0-07-053042-4
658.8 ZEI