Zeithaml (Valarie A); Bitner (Mary J O)
Services Marketing: Integrating Customer Focus Across the Firm - 3 - 2005 Tata Mcgraw Hill Publishing Ltd. - Paper Paper Pack NO
22.5
Marketing Management
0-07-053042-4
Marketing Management
658.8 ZEI
Services Marketing: Integrating Customer Focus Across the Firm - 3 - 2005 Tata Mcgraw Hill Publishing Ltd. - Paper Paper Pack NO
22.5
Marketing Management
0-07-053042-4
Marketing Management
658.8 ZEI