| 000 -LEADER |
|---|
| fixed length control field |
00477nam a2200181Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
191125s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9788130918464 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
2+114 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
ENGLISH |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.811 FIN |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Finch (Lloyd) |
| 245 #0 - TITLE STATEMENT |
|---|
| Title |
Telephone Courtesy & Customer Service: Be Your Companys Lifeline to Customers |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Name of publisher, distributor, etc. |
Viva Books |
| Date of publication, distribution, etc. |
2+114 |
| 365 ## - TRADE PRICE |
|---|
| Price amount |
245 |
| Unit of pricing |
Rupees |
| 563 ## - BINDING INFORMATION |
|---|
| Binding note |
Paper Pack |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Sales Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Books |
