Services Marketing: Integrating Customer Focus Across the Firm (Record no. 86619)

000 -LEADER
fixed length control field 00565nam a2200193Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191123s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781259026812
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title 32+711
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8 ZEI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Zeithaml (Valarie A); Bitner (Mary J O); Gremler (Dwayne D) et al.
245 #0 - TITLE STATEMENT
Title Services Marketing: Integrating Customer Focus Across the Firm
250 ## - EDITION STATEMENT
-- 6
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Mcgraw Hill Education (India) Private Limited
Date of publication, distribution, etc. 2016
365 ## - TRADE PRICE
Price amount 725
Unit of pricing Rupees
563 ## - BINDING INFORMATION
Binding note Paper
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Marketing Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last checked out Koha item type Public note
        Kumaraguru College of Technology Kumaraguru College of Technology MGCL Shelf No 1046-1051 2017-01-06 725.00 1 1 658.8 ZEI 86612 2022-05-27 2022-05-04 Books MBA

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