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Services Marketing: Integrating Customer Focus A Cross the Firm

by Zeithaml (Valarie A); Bitner (Mary J O) et al.
Edition statement:6 Published by : "P 24 Green Park Extension, Newdelhi 110 016" ISBN:9.78126E+12. Year: 2013
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Item type Current location Call number Status Notes Date due Barcode
Books Books Kumaraguru College of Technology
658.8 ZEI (Browse shelf) Available MBA Z 17553

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