Implementation of CRM in Services: Concepts and Cases
by Shanthi (N M) Ed.; Bhaskaran (S) Ed.
Published by : "52, Nagarjuna Hills,Hyderabad - 500 082" ISBN:81-314-129-4.
Subject(s):
CRM
Year: 2006
| Item type | Current location | Call number | Status | Notes | Date due | Barcode |
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Books
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Kumaraguru College of Technology | 657.424 SHA (Browse shelf) | Available | MBA | 40383 |
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| 657.424 SET Elements of Banking and Insurance | 657.424 SET Elements of Banking and Insurance | 657.424 SHA CRM in Telecom: Concepts and Cases | 657.424 SHA Implementation of CRM in Services: Concepts and Cases | 657.424 SHA "Understanding Competitive Electricity Markets, Vol.II: Risk Measurement, Management and Investment Decisions" | 657.424 SHA Investments | 657.424 SHA Foreign Institutional Investments: Perspectives and Experiences |
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CRM
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