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"Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System"

by Johnson (Michael D); Gustafsson (Anders)
Published by : "4435/7, Ansari Road,Daryasanj, New Delhi - 2" ISBN:81-265-0939-2.
Subject(s): Sales Management
Year: 2006
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Item type Current location Call number Status Notes Date due Barcode
Books Books Kumaraguru College of Technology
658.811 JOH (Browse shelf) Available MBA 43221

22.5

Sales Management

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