"Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System"
by Johnson (Michael D); Gustafsson (Anders)
Published by : "4435/7, Ansari Road,Daryasanj, New Delhi - 2" ISBN:81-265-0939-2.
Subject(s):
Sales Management
Year: 2006
Item type | Current location | Call number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Kumaraguru College of Technology | 658.811 JOH (Browse shelf) | Available | MBA | 43221 |
22.5
Sales Management
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