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Service Management and Marketing: A Customer Relationship Management Approach

by Gronroos (Christian)

Edition statement:2nd ISBN:9812-53-143-2.

Subject(s): Marketing Management

Year: 2004

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Item type	Current location	Call number	Status	Notes	Date due	Barcode
Books	Kumaraguru College of Technology	658.8 GRO (Browse shelf)	Available	MBA		43580

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Marketing Management

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