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"Customer Service Nightmares: 100 Tales of The worst Experiences Possible, and How They Could Have Been Fixed"

by Friedman (Nancy)

ISBN:81-7649-612-X.

Subject(s): Sales Management

Year: 2006

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Item type	Current location	Call number	Status	Notes	Date due	Barcode
Books	Kumaraguru College of Technology	658.811 FRI (Browse shelf)	Available	MBA		46051

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Previous	658.811 EVE Award-Winning Customer Service :101 Ways to Guarantee Great Performance	658.811 FIN Telephone Courtesy & Customer Service: Be Your Companys Lifeline to Customers	658.811 FIN Telephone Courtesy & Customer Service: Be Your Companys Lifeline to Customers	658.811 FRI "Customer Service Nightmares: 100 Tales of The worst Experiences Possible, and How They Could Have Been Fixed"	658.811 FUT "Sales Management: Teamwork, Leadership, and Technology"	658.811 FUT "Sales Management: Teamwork, Leadership, and Technology"	658.811 FUT ABCs of Selling	Next

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Sales Management

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