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1. Creating Powerful Brands in Customer Service and Industrial Markets

by Chernatony (Leslie De); Mcdonald (Malcolm) | [AUTHOR].

Edition: 3Publisher: "17-A / 1, Main Ring RoadLajpat Nagar IV,New Delhi,New Delhi,India-110 024" ; "Reed Elsevier India P. Ltd.,"; 2006Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1039-1040 658.7 CHE.

2. Making Customer Service Happen

by Lake (Neville); Hickey (Kristin) | [AUTHOR].

Publisher: "Unit 7/5 Vuko Place,Warriwood NSW 2/02Australia" ; 2006; Business + PublishingAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 LAK.

3. Delivering Customer Service

by Payne (Sheila) | [AUTHOR].

Publisher: 2005Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 PAY.

4. Customer Service and the Human Experience

by Rosanne D ausilio; Anton (Jon) | [AUTHOR].

Publisher: 2008; Macmillan India LtdAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1022-1029 658.3 ROS.

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