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1. CRM in Services Sector: A Practical Approach

by Madhavi Garikaparth Ed | [AUTHOR].

Publisher: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2005; ICFAI University PressAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1000-1002 657.424 MAD.

2. CRM in Telecom: Concepts and Cases

by Shanthi (N M) Ed | [AUTHOR].

Publisher: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2006; ICFAI University PressAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1000-1002 657.424 SHA.

3. CRM in Travel and Tourism: Concepts and Cases

by Gopal (V V) Ed | [AUTHOR].

Publisher: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2005; ICFAI University PressAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1000-1002 657.424 GOP.

4. CRM: Case Studies

by Madhavi Garikaparth Ed | [AUTHOR].

Publisher: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2006; ICFAI University PressAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1000-1002 657.424 MAD.

5. Effective CRM Concepts and Applications

by Chaturvedi (Braj Mohan) Ed | [AUTHOR].

Publisher: 2004Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1000-1002 657.424 CHA.

6. Implementation of CRM in Services: Concepts and Cases

by Shanthi (N M) Ed.; Bhaskaran (S) Ed | [AUTHOR].

Publisher: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2006; ICFAI University PressAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1000-1002 657.424 SHA.

7. Understanding CRM: Present and Future

by Prasad (R S) | [AUTHOR].

Publisher: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2005; ICFAI University PressAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1000-1002 657.424 PRA.

8. "CRM at the Speed of Light, : Essential Customer Strategies for the 21st Century"

by Greenberg (Paul) | [AUTHOR].

Edition: 3Publisher: 2008Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 GRE.

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