APA

Goetsch (David L); Davis (Stanly B), . (1997). Introduction to Total Quality: Quality Management For Production and Processing and Services. : .

Chicago

Goetsch (David L); Davis (Stanly B), . 1997. Introduction to Total Quality: Quality Management For Production and Processing and Services. : .

Harvard

Goetsch (David L); Davis (Stanly B), . (1997). Introduction to Total Quality: Quality Management For Production and Processing and Services. : .

MLA

Goetsch (David L); Davis (Stanly B), . Introduction to Total Quality: Quality Management For Production and Processing and Services. : . 1997.