APA

Majo George Cheruvathur, Jalaja Jayalakshmi (V), . (2005). Customer Service Management. : .

Chicago

Majo George Cheruvathur, Jalaja Jayalakshmi (V), . 2005. Customer Service Management. : .

Harvard

Majo George Cheruvathur, Jalaja Jayalakshmi (V), . (2005). Customer Service Management. : .

MLA

Majo George Cheruvathur, Jalaja Jayalakshmi (V), . Customer Service Management. : . 2005.