APA

Taylor (Shirley), . (2004). "Model Business Letters, E-Mails, & Other Business Documents". : .

Chicago

Taylor (Shirley), . 2004. "Model Business Letters, E-Mails, & Other Business Documents". : .

Harvard

Taylor (Shirley), . (2004). "Model Business Letters, E-Mails, & Other Business Documents". : .

MLA

Taylor (Shirley), . "Model Business Letters, E-Mails, & Other Business Documents". : . 2004.