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CRM in Services Sector: A Practical Approach by Language: ENGLISH
Publication details: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2005; ICFAI University Press
Availability: Items available for loan: Kumaraguru College of Technology (1)Location, call number: MGCL Shelf No 1000-1002 657.424 MAD.
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CRM in Telecom: Concepts and Cases by Language: ENGLISH
Publication details: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2006; ICFAI University Press
Availability: Items available for loan: Kumaraguru College of Technology (1)Location, call number: MGCL Shelf No 1000-1002 657.424 SHA.
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CRM in Travel and Tourism: Concepts and Cases by Language: ENGLISH
Publication details: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2005; ICFAI University Press
Availability: Items available for loan: Kumaraguru College of Technology (1)Location, call number: MGCL Shelf No 1000-1002 657.424 GOP.
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CRM: Case Studies by Language: ENGLISH
Publication details: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2006; ICFAI University Press
Availability: Items available for loan: Kumaraguru College of Technology (1)Location, call number: MGCL Shelf No 1000-1002 657.424 MAD.
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5.
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Effective CRM Concepts and Applications by Language: ENGLISH
Publication details: 2004
Availability: Items available for loan: Kumaraguru College of Technology (1)Location, call number: MGCL Shelf No 1000-1002 657.424 CHA.
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Implementation of CRM in Services: Concepts and Cases by Language: ENGLISH
Publication details: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2006; ICFAI University Press
Availability: Items available for loan: Kumaraguru College of Technology (1)Location, call number: MGCL Shelf No 1000-1002 657.424 SHA.
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Understanding CRM: Present and Future by Language: ENGLISH
Publication details: "52, Nagarjuna Hills,Hyderabad - 500 082" ; 2005; ICFAI University Press
Availability: Items available for loan: Kumaraguru College of Technology (1)Location, call number: MGCL Shelf No 1000-1002 657.424 PRA.
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