000 00365nam a2200121Ia 4500
008 190816s9999 xx 000 0 und d
100 _aShanmugavel (K) & Anantharaman (V)
245 0 _aAutomated Call Routing in a LAN
260 _c2004
700 _aSudha (P)
856 _uhttp://library.kct.ac.in/opac-tmpl/bootstrap/THESIS/0027S0105SHANMUGAVEL.pdf
942 _cPR
999 _c171287
_d171287