| 000 | 00375nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 190816s9999 xx 000 0 und d | ||
| 100 | _aMajo George Cheruvathur | ||
| 245 | 0 | _aCustomer Service Management | |
| 260 | _c2005 | ||
| 700 | _aJalaja Jayalakshmi (V) | ||
| 856 | _uhttp://library.kct.ac.in/opac-tmpl/bootstrap/THESIS/71202621020MAJOGEORGECHERUVATHUR.pdf | ||
| 942 | _cPR | ||
| 999 |
_c171616 _d171616 |
||