000 00336nam a2200121Ia 4500
008 190816s9999 xx 000 0 und d
100 _aSivaram (C?)
245 0 _aHelp Desk Management System
260 _c1996
700 _aRamesh (D)
856 _uhttp://library.kct.ac.in/opac-tmpl/bootstrap/THESIS/9338M0195SIVARAM.pdf
942 _cPR
999 _c172773
_d172773