000 00394nam a2200121Ia 4500
008 190816s9999 xx 000 0 und d
100 _aSwathy Mohanan
245 2 _aA Study on Customer Satisfaction and Retention of Pricol Travel Limited
260 _c2012
700 _aHema Nalini (R)
856 _uhttp://library.kct.ac.in/opac-tmpl/bootstrap/THESIS/1120400094SWATHYMOHANAN.pdf
942 _cPR
999 _c174466
_d174466