000 00367nam a2200121Ia 4500
008 190816s9999 xx 000 0 und d
100 _aKarunambikai (R)
245 0 _aComputer Telephony Integration Phone Banking
260 _c2003
700 _aJayashree (L S)
856 _uhttp://library.kct.ac.in/opac-tmpl/bootstrap/THESIS/9837S0052KARUNAMBIKAI.pdf
942 _cPR
999 _c175688
_d175688