| 000 | 00457nam a2200217Ia 4500 | ||
|---|---|---|---|
| 008 | 181205s9999 xx 000 0 und d | ||
| 100 | _aDee(David) | ||
| 100 | _eAUTHOR | ||
| 245 | 0 | _aServicing Tough Customers | |
| 260 | _c1998 | ||
| 260 | _cDartnell U.S.A Sbp Management Press | ||
| 300 | _bPAPER PACK | ||
| 300 | _ePAPER BACK | ||
| 300 | _gNO | ||
| 365 | _b0 | ||
| 365 | _b95 | ||
| 365 | _d1 | ||
| 504 | _a20 | ||
| 942 | _cBK | ||
| 999 |
_c20390 _d20390 |
||