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| 100 | _aThorn(Jeremy) | ||
| 100 | _eAUTHOR | ||
| 245 | 0 | _aNotes F M Managing For Total Quality | |
| 260 | _c1997 | ||
| 260 | _cUniversity Press | ||
| 300 | _bPAPER PACK | ||
| 300 | _ePAPERBACK | ||
| 300 | _gNO | ||
| 365 | _b0 | ||
| 365 | _b40 | ||
| 365 | _d1 | ||
| 504 | _a15 | ||
| 942 | _cBK | ||
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||