| 000 | 00558nam a2200241Ia 4500 | ||
|---|---|---|---|
| 008 | 181205s9999 xx 000 0 und d | ||
| 020 | _a81-7693-132-2 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.811 NAS | ||
| 100 | _aNash (Susan) And; Nash (Derek) | ||
| 100 | _eAUTHOR | ||
| 245 | 0 | _a"Delighting Your Customers ;Keep Your Customers Coming Back, Time And Time Again" | |
| 260 | _c0 | ||
| 300 | _bPaper | ||
| 300 | _ePaper Pack | ||
| 300 | _gNO | ||
| 365 | _b0 | ||
| 365 | _b150 | ||
| 365 | _d1 | ||
| 504 | _a20 | ||
| 942 | _cBK | ||
| 999 |
_c35193 _d35193 |
||