| 000 | 00564nam a2200253Ia 4500 | ||
|---|---|---|---|
| 008 | 181205s9999 xx 000 0 und d | ||
| 020 | _a0-07-053042-4 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.8 ZEI | ||
| 100 | _aZeithaml (Valarie A); Bitner (Mary J O) | ||
| 100 | _eAUTHOR | ||
| 245 | 0 | _aServices Marketing ;Integrating Customer Focus Across The Firm | |
| 250 | _a3 | ||
| 260 | _c0 | ||
| 300 | _bPaper | ||
| 300 | _ePaper Pack | ||
| 300 | _gNO | ||
| 365 | _b0 | ||
| 365 | _b350 | ||
| 365 | _d1 | ||
| 504 | _a20 | ||
| 942 | _cBK | ||
| 999 |
_c36165 _d36165 |
||