000 00602nam a2200253Ia 4500
008 181205s9999 xx 000 0 und d
020 _a81-314-0078-6
041 _aENGLISH
100 _aJayakrishna (S) Ed.
100 _eAUTHOR
245 0 _aService Lifecycle Management: Transforming the After-Sales Service
260 _b"52, Nagarjuna Hills,Hyderabad - 500 082"
260 _c2006
260 _cICFAI University Press
300 _bPaper
300 _ePaper Pack
300 _gNO
365 _b0
365 _b425
365 _d1
504 _a50
942 _cBK
999 _c40570
_d40570