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| 020 | _a9-780070-598485 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.77 CRO | ||
| 100 | _aCrosby (Philip B) | ||
| 100 | _eAUTHOR | ||
| 245 | 0 | _aQuality Without Tears: The Art of Hassle- Free Management | |
| 260 | _c2004 | ||
| 300 | _bPaper | ||
| 300 | _ePaper Pack | ||
| 300 | _gNO | ||
| 365 | _b0 | ||
| 365 | _b250 | ||
| 365 | _d1 | ||
| 504 | _a22.5 | ||
| 520 | _aQuality Control | ||
| 650 | _aQuality Control | ||
| 942 | _cBK | ||
| 999 |
_c49223 _d49223 |
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