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21.
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Customer Relationship Management: A Strategic Perspective
by Shainesh (G); Sheth (Jagdish N) | [AUTHOR]. Publisher: 2006Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 SHA.
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22.
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"Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling any situation"
by Bacal (Robert) | [AUTHOR]. Publisher: 2005; Tata Mcgraw Hill Co LtdAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 BAC.
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23.
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Sales and Distribution Management: Text and Cases An Indian Perspective
by Gupta (S L) | [AUTHOR]. Publisher: 2005Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 GUP.
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24.
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Consumer Behaviour: A Strategic Approach
by Assael (Henry) | [AUTHOR]. Publisher: "19A, Ansari Road,New Delhi-110 002" ; 2005; BiztantraAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 ASS.
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25.
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Customer Relationship Management: an Indian Perspective
by Chaturvedi (Mukesh); Chaturvedi (Abhinav) | [AUTHOR]. Publisher: 2005Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 CHA.
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26.
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Customer Relationship Management: an Indian Perspective
by Chaturvedi (Mukesh); Chaturvedi (Abhinav) | [AUTHOR]. Publisher: 2005Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 CHA.
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27.
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Customer Relationship Management: an Indian Perspective
by Chaturvedi (Mukesh); Chaturvedi (Abhinav) | [AUTHOR]. Publisher: 2005Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 CHA.
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28.
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"Sales and Distribution Management: Text and Cases, an Indian Perspective"
by Gupta (S L) | [AUTHOR]. Publisher: 2005Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 GUP.
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29.
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Churchill / Ford / Walkers Sales Force Management
by Johnston (Mark W); Marshall (Greg W) | [AUTHOR]. Edition: 8Publisher: 2006; Tata Mcgraw HillAvailability: MGCL Shelf No 1059, 42143
(1)
Checked out (1).
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30.
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Sales Forecasting Management: A Demand Management Approach
by Mentzer (John T); Moon (Mark A) | [AUTHOR]. Edition: 2Publisher: 2005; Response BooksAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 MEN.
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31.
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"Walk Like a Giant, Sell like a Madman"
by Roberts (Ralph R); Gallagher (John) | [AUTHOR]. Publisher: 1997; Harper Collins PubllishersAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 ROB.
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32.
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The Sources of Innovation
by Hippel (Eric Von) | [AUTHOR]. Publisher: 1988Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 HIP.
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33.
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Innovation Explosion: Using Intellect and Softward to Revolution Growth strategies
by Quinn (James Brian); Baruch (Jordan J); Zien (Karen Anne) | [AUTHOR]. Publisher: 1997; The Free PressAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 QUI.
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34.
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Seven Power Strategies for Building Customer Loyalty
by Timm (Paul R) | [AUTHOR]. Publisher: "1601, Broadway,New York,New York-NY 10019" ; 2001; American Management AssociationAvailability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 TIM.
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35.
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Consumer Behaviour (Text and Cases)
by Nair (Suja R) | [AUTHOR]. Publisher: 2002Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 NAI.
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36.
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"Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System"
by Johnson (Michael D); Gustafsson (Anders) | [AUTHOR]. Publisher: "4435/7, Ansari Road,Daryasanj, New Delhi - 2" ; "Wiley India (P) Ltd.,"; 2006Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 JOH.
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37.
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Keeping Clients for Life: The Professional Advisers Guide
by Alexander (James) | [AUTHOR]. Publisher: 2006Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 ALE.
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38.
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Select Selling: Strategies to Win Customers by Defining the Ultimate Target Profile & Discovering What They Really Want
by Daly (Donal); O Dea (Paul) | [AUTHOR]. Publisher: 2006Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 DAL.
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39.
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Customer Relationship Management: a key to corporate success
by Venkata Ramana (V); Somayajulu (G) | [AUTHOR]. Publisher: 2003Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 VEN.
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40.
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Superior Customer Service: The Prompt Approach to Success
by Quinn (Michael); Byron (Lynda) | [AUTHOR]. Publisher: 2006Availability: Items available for loan: Kumaraguru College of Technology (1). Location(s): MGCL Shelf No 1059 658.811 QUI.
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